Eelite Education Hub

1. Purpose

This document outlines the procedures for managing deposits, tuition fees, refunds, and financial records.

2. Fee Payment Procedure

Step 1: Invoice Issuance

• Students receive a detailed invoice after acceptance.

Step 2: Payment Receipt

• Payments accepted via bank transfer or approved methods.
• Receipts issued and recorded.

Step 3: Confirmation and Allocation

• Finance team verifies payments and allocates them appropriately.
• Confirmation sent to student.

3. Deposit Handling

• Deposits recorded separately and deducted from tuition fees.
• Deposits may be refunded upon visa refusal or valid withdrawal.

4. Refund Procedure

• Students submit written refund requests with documents.
• Principal and finance officer review requests.
• Refunds processed within 14 working days.

5. Record-Keeping

• All payments, deposits, refund documents stored securely.
• Audits ensure accuracy.

6. Process Diagram

Invoice Issued → Payment Received → Payment Recorded → Deposit Tracked → Refund (if applicable) → Records Maintained

Principal Responsible: Md. Tanvir Bakth Chowdhury Riaz

Date Issued: March 2025